Privacy Policy

A PLUS TILE INSTALLATION LLC

Effective date: November 24, 2025

A PLUS TILE INSTALLATION LLC (“A+ Tile Installation,” “we,” “us,” or “our”) operates the website aplustileinstallation.com (the “Site”). This Privacy Policy explains how we collect, use, and share information when you visit our Site or contact us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are & how to contact us

A Plus Tile Installation is a tile installation service based in Aurora, Illinois, USA.

If you have questions about this Privacy Policy or your personal information, you can contact us at:

Email: [email protected]
Mail: A PLUS TILE INSTALLATION LLC, 930 Superior St, Aurora, IL 60505, USA

2. Information we collect

We collect information in two main ways:

Information you provide directly
Information collected automatically through analytics and similar tools

a) Information you provide directly

When you use forms, call us, or otherwise contact us, we may collect:

Name
Email address
Phone number
Address or project location
Project details (kitchen, bathroom, flooring, preferences, etc.)
Photos, videos, or files you upload
Any other information you choose to provide

If you contact us by phone, your call may be answered or assisted by an AI-powered voice assistant. This assistant may collect basic information (such as your name, phone number, address, and project details) to help schedule a visit or follow up with you.

Calls may be recorded or transcribed for quality assurance, training, and service improvement purposes. By continuing the call, you consent to such recording where permitted by law.

b) Information collected automatically

When you visit the Site, certain information may be collected automatically, including:

IP address and approximate location
Device and browser type
Operating system
Pages visited and interactions
Referring source

3. Cookies and similar technologies

We use cookies and similar technologies to improve functionality, analyze traffic, and support marketing.

4. How we use your information

Respond to inquiries and schedule visits
Provide quotes and project estimates
Generate AI-based design previews using your uploaded images
Follow up via phone, email, or text
Improve our services and customer experience
Maintain and optimize our website

We do not sell your personal information.

5. AI-generated designs

When you upload photos or provide project details, we may use artificial intelligence tools to generate visual previews of potential tile installations.

These images are conceptual and for illustrative purposes only.
Your data may be processed by third-party AI providers.
We only share the necessary information required to generate these previews.

6. AI voice assistant

We may use an AI-powered voice assistant to answer calls, collect information, and assist with scheduling. This system helps us respond faster and provide better service.

The assistant may collect and store basic contact and project information.
Interactions may be recorded or transcribed.
Information collected is used only for customer service, scheduling, and follow-ups.
By contacting us, you acknowledge that you may interact with an AI-powered system.